Accessibility
This is a translation provided for your convenience. Only the German version is legally binding. Go to the German version
The Bürgerhaus Neckarstadt-West e. V. wants everyone to be able to use this website easily. This statement applies to www.buergerhaus-neckarstadt.de.
How accessible is this website?
The website was redesigned according to the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, and the European standard EN 301 549. It is partially accessible: the content listed below does not yet fully meet the requirements.
What we have implemented
- full keyboard operation with a clearly visible focus indicator and a “Skip to content” link at the top of each page
- a clear heading structure and labelled page regions (header, navigation, main content, footer)
- sufficient colour contrast for text and controls; information is not conveyed by colour alone
- text alternatives for informative images, floor plans and icons
- a form with visible labels, clear error messages and an error summary
- zoom up to 400% without loss of information; the layout adapts to small screens
- animations are reduced if you have set this preference in your operating system
- the website also works without JavaScript; notice windows can be closed with the keyboard and are announced by screen readers
- language markup for German, English and Turkish so that screen readers use the correct pronunciation
Which content is not accessible?
- Membership application (PDF): the form is not an accessible PDF (no tags, reading order not defined) and is only available in German. We are preparing a new version. Until then, we will be glad to help by phone or email and can provide the information in another format.
- Floor plans: the plans are images. The key information (floor, area, equipment) is also given as text on each room page.
- Images and logos of our partners sometimes contain text. The information is given in the text of the page.
- Partner websites that we link to are not our responsibility.
- We do not currently offer content in Easy Language or sign language.
How was this assessed?
This assessment is a self-assessment carried out during the redesign in November 2026: automated tests with axe-core and Lighthouse and manual checks of keyboard operation, contrast, zoom and display without JavaScript.
Report a barrier – feedback and contact
Have you noticed a problem, or do you need information in another format? Please get in touch:
Bürgerhaus Neckarstadt-West e. V., Lutherstraße 15–17, 68169 Mannheim, Germany
Phone: +49 621 315956 (Monday to Thursday, 9 a.m. to 12 noon)
Email: info@buergerhaus-neckarstadt.de
or use our contact form
We usually reply within two weeks.
Market surveillance
If you believe that we do not meet the accessibility requirements, you can contact the competent market surveillance authority: Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF), Magdeburg, Germany.